Agenda

09:00 – 21:00  Check-in/Registration
19:00 – 20:30  Welcome Cocktail

8:30 – 8:40  Arrival
8:40 – 8:45  Welcome Speech
8:45 – 8:55  Opening Speech
8:55 – 09:00  Inauguration Ceremony
09:00 – 09:30  Keynote Speech: The Future Landscape of Hospitality Industry
09:30 – 10:00  Report Release: State of the Hotel Industry by STR
10:00 – 10:30 How International Hotel Brand Adopt to the Rapid Trend in “Globalization”
10:30 – 10:45  Tea Break
10:45 – 11:30  Panel: Best Practices from International Hospitality Schools for Enhancing Student Employability and Job-readiness
11:30 – 12:00  Speech: International Quality Standards in Hospitality Education and Beyond-George Ubbelohde, CHA, CHE, CHT, CHIA
12:00 – 13:30  Lunch
13:30 – 14:00  Speech: How to adapt the hotel industry to millennial employees
14:00 – 14:30  Speech: Emirates Academy: How Industry Can Help Shape Hospitality Academia in the UAE
14:30 – 15:00  Speech: Blended Learning: The Ever-changing Role of the Teacher
15:00 – 15:15  Tea Break
15:15 – 15:45  Speech: Raising Hospitality Education with International Resources                                                               15:45 — 16:30 Panel: How technology will affect hospitality industry’s future and how educators should prepare students for the change                                                                                                                                                                             16:30 — 17:00 The Missing Piece in Performance- Mental Toughness                                                                                       19:00 — 21:30 HEAD Awards Gala Dinner

09:00 — 17:00  International Hospitality Talent Development Exhibition                                                                               09:00 — 09:30  iCHRIE Presentation ( Samir Thapa, CHE, ApacCHRIE President)                                                               09:30 — 10:00  National Restaurant Association Programs for Academic and Industry ( Alisha Gulden, VP sales, NRA)       10:00 — 10:45  Speed Networking Session                                                                                                                             10:45 — 17:00  Discussion Session                                                                                                                                               12:00 — 13:30  Lunch                                                                                                                                                           13:30 — 18:30  Workshops

  • Certified Guest Service Gold Professional (CGSP)
  •  The Hotel Industry Foundations and Introduction to Analytics ( HIFIA)
  • Blended Learning and Introduction to Certified  3A Hospitality English Teacher
  • Mental Toughness Assessment Theory and Practice